OUR Services

Invest in Your Team, Invest in Your Future
At Heka Trading, we understand the importance of a well-trained and confident team. That’s why we offer comprehensive clinical training programs led by both specialized trainers from our supplier partners and certified experts within Heka. Our ongoing learning programs ensure your staff is always up-to-date on the latest techniques, technologies, and best practices. ​

Beyond Equipment: Building Expertise
We believe your investment goes beyond the machines themselves. Our training programs equip your team with the knowledge and skills they need to maximize the benefits of our equipment and deliver exceptional results. Upon completion, participants receive dual certification – one from the supplier and another from Heka – a testament to their proficiency.​

Commitment to Continuous Learning
Our dedication to your success doesn’t stop there. We offer ongoing support through regular training updates on software advancements and new applications for our equipment. Additionally, we provide opportunities for your team to attend industry exhibitions in the supplier’s country, fostering a deeper understanding of the latest technologies and trends.

Partner with Heka Trading and empower your team to become experts in their field.

Experience Efficient Delivery & Inventory Management
At Heka Trading, we understand that efficient access to equipment and supplies is critical for your success. That’s why we offer a comprehensive logistics and inventory management solution designed to streamline your operations. ​

Swift & Reliable Deliveries:
Our dedicated fleet of temperature-controlled vehicles ensures the safe and efficient transport of your valuable medical equipment, maintaining optimal conditions throughout the journey. We prioritize speed and convenience, guaranteeing same-day delivery across all emirates. For critical needs, we also offer express delivery options to minimize downtime. ​

Expert Supervision:
Your equipment is in expert hands. Our highly trained and certified biomedical engineers oversee every aspect of delivery, ensuring your machines arrive safely and function flawlessly.

Soft Product Management:
ISO-Certified Drugstore: Our advanced drugstore, managed by qualified pharmacists, adheres to strict ISO certification standards, guaranteeing exceptional quality and safety for all soft goods. ​

Continuous Stock Availability: Say goodbye to stock shortages. Our extensive inventory ensures you have uninterrupted access to essential products. ​
Controlled Environment: We meticulously control our storage environment, preserving the efficacy and integrity of all products through optimal temperature and stringent quality measures. ​
Experience the Heka difference – a logistics and inventory solution designed to elevate your practice.

Invest in Reliability with Heka’s Comprehensive Maintenance Services
At Heka Trading, we understand that your medical equipment is a critical investment. That’s why we offer a comprehensive maintenance program designed to ensure optimal performance and longevity for your machines. ​

Preventive Maintenance for Peace of Mind:
– We take a proactive approach to equipment care, offering scheduled preventive maintenance every 3 months.
– Our highly trained and certified biomedical engineers utilize the latest calibration tools and techniques to ensure your equipment remains accurate and reliable.
– During the initial equipment installation and calibration, our engineers conduct a thorough checkup, establishing a baseline for future maintenance visits.

Benefits of Regular Maintenance:
Maximize Equipment Lifespan: Regular maintenance reduces wear and tear, extending the life of your valuable equipment. ​
Enhanced Performance & Accuracy: Regular calibration ensures your equipment performs at its best, delivering accurate and reliable results. ​
Reduced Downtime: Proactive maintenance helps prevent unexpected equipment failures, minimizing downtime and disruptions to your operations. ​
Heka: Your Partner in Equipment Optimization
Maximize uptime, minimize worry. Partner with Heka’s maintenance program for equipment you can trust. ​

Get In Touch

Address

Dubai Office
Eta Star Al Manara Tower, Business Bay, Dubai, UAE, Office # 2905

Fujairah HQ
Al Hilal Business Tower – 22nd Floor – Hamad Bin Abdulla Road- Al Hilal City – Fujairah, UAE, Office # 2205

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